GLOWScientific LLC ("GLOWScientific," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from our online store at www.glowscientific.com (the "Website").

​

This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices available to you. By using our Website or purchasing products from us, you acknowledge the practices described in this Privacy Policy.

​

GLOWScientific does not sell your personal information. We do not sell, rent, or trade your personal information to third parties for their own direct marketing purposes.

​

Data collected is used for legitimate business purposes such as processing transactions, fulfilling orders, providing website functionality, preventing fraud, providing customer support, and complying with the law.

​

Information You Provide to Us

​

When you place an order, contact us, or otherwise interact with our Website, we collect:

​

• Your name.

• Billing and shipping address.

• Email address.

• Telephone number, if you provide one.

• Order, transaction, refund, and customer-service information.

​

GLOWScientific does not store customers' payment-card numbers or security codes on our own systems. Payment information is processed by the applicable payment service providers in connection with completing and securing transactions.

​

Processing platforms process payment, order, shipping, and other information as necessary to provide credit card transactions, fraud prevention, security, and related services. 

​

We may use personal information for legitimate business purposes, including to:

​

• Process and fulfill orders.

• Process payments and refunds.

• Ship purchased products.

• Communicate with you regarding your orders or requests.

• Provide customer service.

• Respond to questions and inquiries.

• Maintain and operate our Website.

• Prevent fraud, abuse, and unauthorized transactions.

• Protect the security of our Website, business, and customers.

• Comply with legal and regulatory obligations.

• Maintain business records.

• Improve our products, services, and Website.

 

We may also use information where necessary to establish, exercise, or defend legal claims or to protect our rights and property.

 

Cookies and Similar Technologies

 

Our Website, merchant accounts, and third-party services used on the Website may use cookies, pixels, tags, and similar technologies.

​

These technologies may be used for purposes including:

• Operating and securing the Website.

• Remembering shopping-cart and checkout information.

• Maintaining Website functionality.

• Understanding Website usage.

• Improving the shopping experience.

• Preventing fraud and unauthorized activity.

 

Some cookies may be necessary for the Website to function, while others may be provided by Shopify or other services used on our Website. You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.

 

Marketing Communications

 

If you provide your contact information for marketing purposes or otherwise consent to receive promotional communications, we may send you information about AquaProLabs, our products, or related offers.

 

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication.

 

Transactional communications, such as order confirmations, shipping notifications, refund notices, and important service messages, are not considered promotional communications and may continue to be sent when necessary to complete or administer your transaction.

​

Security

 

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of personal information.

​

Third-Party Websites and Services

​

Our Website may contain links or functionality provided by third parties, other websites and services. This Privacy Policy applies to information collected by GLOWScientific through our Website. Third-party services may have their own privacy policies and practices.

​

Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or applicable legal requirements.

​